Cancellation policy

Order Cancellation:

  1. Cancellation Period:

    • Orders can be canceled within 24 hours of placement without incurring any cancellation fees.
  2. Cancellation Fees:

    • If a cancellation request is received after 24 hours of order placement, a cancellation fee may apply. The amount of the fee depends on the production status of the order and the extent of customization.
  3. Customized Orders:

    • Orders that involve extensive customization or bespoke designs may be subject to higher cancellation fees. This is due to the personalized nature of the items and potential costs incurred during the customization process.
  4. Cancellation Process:

    • To cancel an order, please contact our customer support team at support@weddinggear.in. Provide your order number and details of the cancellation request. Our team will guide you through the process.
  5. Refunds:

    • Once an order is canceled, a refund will be processed within 2 business days. The refund amount will be the total order amount minus any applicable cancellation fees.
  6. Exceptions:

    • In certain cases, such as orders in the final stages of production, cancellation may not be possible. Our team will assess each request individually, and exceptions may be made at our discretion.
  7. Notification:

    • You will receive confirmation of your order cancellation and the refund details via email. Please check your email for this confirmation.
  8. Contact Us:

    • If you have any questions or concerns regarding the cancellation policy, feel free to contact our customer support team at [your contact email or phone number].

Note: This cancellation policy is subject to change, and any modifications will be communicated through our website. It is your responsibility to review this policy periodically for changes.

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